ScriptureAI Support
Need help with ScriptureAI? We’re here to assist you with your biblical study journey.
📧 Email Support
For technical issues, subscription questions, or general support:
hello@scriptureai.app
💡 Feature Requests
Have an idea to make ScriptureAI better? Use the “Suggest Features” option in the app’s Settings screen, or email us your suggestions.
Common Questions
Subscriptions & Purchases
- Restore Purchases: Open Settings → Usage & Billing → Restore Purchases
- Cancel Subscription: Manage through your Apple ID Subscriptions
- Refund Request: Contact Apple Support or use their automated refund system
iCloud Sync Issues
- Enable Sync: Settings → Data & Sync → Toggle “iCloud Sync”
- Sync Problems: Try turning iCloud Sync off and back on
- Missing Conversations: Ensure you’re signed into the same iCloud account
App Issues
- Reset App: Try force-closing and reopening the app
- Clear Cache: Delete and reinstall the app (your iCloud data is safe)
- iOS Compatibility: ScriptureAI requires iOS 17.6 or later
Message Limits
- Free Tier: 15 messages to try ScriptureAI
- Check Usage: Settings → Usage & Billing to see your current usage
- Upgrade Options: Various subscription and one-time purchase options available
Privacy & Security
Your conversations are stored securely on your device and optionally synced through your private iCloud account. We take your privacy seriously - read our Privacy Policy for full details.
Legal
Response Time
We typically respond to support emails within 24-48 hours. For urgent issues, please include “URGENT” in your subject line.
ScriptureAI - Deepening your biblical understanding through AI-powered insights.
Last updated: September 2025