Need help with Kyber Vault, found a bug, or have an idea? Email brevbot2@gmail.com. Including your device model and iOS version helps me sort things out faster.
Scanning
A card won't scan, or scans as the wrong card
Keep the strip along the bottom of the card (for example “SOR • EN 059/252”) inside the frame and in good light; turn on Light if it's dim. That strip gives an exact match. Anything that slips through can be fixed before it's added: in the batch review, tap the card's picture to search for the right one.
How do I add the foil or Hyperspace version?
When a card is recognized, tap its printing (Foil, Hyperspace, Showcase, and so on) before tapping Add to Batch. The choice stays while the card is in frame. You can also change it later in the batch review.
Why aren't scanned cards in my vault yet?
Scans collect in a batch so you can check them first. Tap Review on the batch bar, then Add to Vault.
Your collection
My collection isn't syncing between devices
Kyber Vault syncs through your own iCloud account. Check that each device is signed in to the same Apple Account with iCloud turned on, then open the app on both with a network connection. The first sync of a large collection can take a few minutes.
Can I bring my collection over from another app?
Yes. Export a CSV from TCGplayer, swudb, or your spreadsheet, then open Settings › Import Collection. Kyber Vault shows what it matched before anything is added.
Where do prices come from?
TCGplayer market prices in US dollars, or the lowest listing for cards that haven't sold recently. They refresh once a day.
How do I delete my data?
Settings › Delete All Collection Data removes your collection, wishlist, decks, and storage from this device and iCloud.
Kyber Vault Pro
How do I restore Pro on a new device?
Open Settings › Pro › Restore Purchases while signed in to the Apple Account you bought it with.
How do I cancel my subscription?
Open Settings › Pro › Manage Subscription in the app, or the Settings app › your name › Subscriptions. Cancel at least 24 hours before the renewal date to avoid the next charge. Pro stays active until the end of the period you've paid for.
Terms
Purchases are covered by Apple's standard Terms of Use (EULA).